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	<title>Comments on: Customer Service in Korea Sucks (for the most part)</title>
	<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/</link>
	<description>Ruminations on Life, Korea, the Universe and Everything.</description>
	<pubDate>Wed, 03 Dec 2008 09:03:02 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.2</generator>

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		<title>By: yankabroad</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1712</link>
		<author>yankabroad</author>
		<pubDate>Sun, 12 Mar 2006 12:10:43 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1712</guid>
		<description>There's a reason for this twisted logic.

They're trying to protect themselves from SEX, DRUGS and ROCK AND ROLL!</description>
		<content:encoded><![CDATA[<p>There&#8217;s a reason for this twisted logic.</p>
<p>They&#8217;re trying to protect themselves from SEX, DRUGS and ROCK AND ROLL!</p>
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		<title>By: Jeff in Korea</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1711</link>
		<author>Jeff in Korea</author>
		<pubDate>Wed, 11 May 2005 00:26:04 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1711</guid>
		<description>Anon... Bingo.. Brilliant post.   I concur 100%</description>
		<content:encoded><![CDATA[<p>Anon&#8230; Bingo.. Brilliant post.   I concur 100%</p>
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		<title>By: anonymous</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1710</link>
		<author>anonymous</author>
		<pubDate>Tue, 10 May 2005 22:35:59 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1710</guid>
		<description>I really do not understand Mr. Hmmmm's comment at all. I've never had a problem remotely like that, in my non-Korean-speaking days of yesteryear or these days.

I think Hub-A-Rub is pretty much right -- the more you speak Korean, the more Koreans treat you like a Korea (ie., pretty shitty). For all the whining I hear by foreigners about wanting to fit in, I think a lot of them fail to realize how poorly far too many Koreans treat each other.

I also think that far too many people here are poorly trained at whatever their jobs, and the instinct is, "when in doubt, say no." I've gotten dozens of strange requirements at various banks around Korea over the years when I have asked for one service or another. Sometimes the person remembered an old regulation. Sometimes the person was just making up regulations. Luckily, I have a long-time teller who knows me at my main branch and always gets things done fast and easily and correctly (and politely). 

Finally (sorry to go on and on), few things are as much fun as when you happen to know someone higher up on the food chain when you happen to get someone being rude and dumb. Because of my job, I know a lot of random people, so when a lowly office worker is being stupid, it is great to pull out the phone, call Mr. Big-Shot, and have Mr. Big-Shot tear dumb worker a new one.</description>
		<content:encoded><![CDATA[<p>I really do not understand Mr. Hmmmm&#8217;s comment at all. I&#8217;ve never had a problem remotely like that, in my non-Korean-speaking days of yesteryear or these days.</p>
<p>I think Hub-A-Rub is pretty much right &#8212; the more you speak Korean, the more Koreans treat you like a Korea (ie., pretty shitty). For all the whining I hear by foreigners about wanting to fit in, I think a lot of them fail to realize how poorly far too many Koreans treat each other.</p>
<p>I also think that far too many people here are poorly trained at whatever their jobs, and the instinct is, &#8220;when in doubt, say no.&#8221; I&#8217;ve gotten dozens of strange requirements at various banks around Korea over the years when I have asked for one service or another. Sometimes the person remembered an old regulation. Sometimes the person was just making up regulations. Luckily, I have a long-time teller who knows me at my main branch and always gets things done fast and easily and correctly (and politely). </p>
<p>Finally (sorry to go on and on), few things are as much fun as when you happen to know someone higher up on the food chain when you happen to get someone being rude and dumb. Because of my job, I know a lot of random people, so when a lowly office worker is being stupid, it is great to pull out the phone, call Mr. Big-Shot, and have Mr. Big-Shot tear dumb worker a new one.</p>
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		<title>By: kimchipig</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1709</link>
		<author>kimchipig</author>
		<pubDate>Mon, 02 May 2005 14:51:25 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1709</guid>
		<description>Having been out of Korea for more than a year, I do agree that you have to be high on something to live there.</description>
		<content:encoded><![CDATA[<p>Having been out of Korea for more than a year, I do agree that you have to be high on something to live there.</p>
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		<title>By: dingles</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1708</link>
		<author>dingles</author>
		<pubDate>Mon, 25 Apr 2005 05:10:06 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1708</guid>
		<description>Funny that when you tell stories like this to korean they seem to think its your fault somehow.</description>
		<content:encoded><![CDATA[<p>Funny that when you tell stories like this to korean they seem to think its your fault somehow.</p>
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		<title>By: r. Elgin</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1707</link>
		<author>r. Elgin</author>
		<pubDate>Wed, 20 Apr 2005 18:46:01 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1707</guid>
		<description>Simply amazing . . .

I must be lucky because I have not run into these things but then if I don't like the vibe from a store or people, I don't bother.  I rely upon much non-verbal before approaching people.

I *loved* the "thrown squid" bit though.</description>
		<content:encoded><![CDATA[<p>Simply amazing . . .</p>
<p>I must be lucky because I have not run into these things but then if I don&#8217;t like the vibe from a store or people, I don&#8217;t bother.  I rely upon much non-verbal before approaching people.</p>
<p>I *loved* the &#8220;thrown squid&#8221; bit though.</p>
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		<title>By: mizar</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1706</link>
		<author>mizar</author>
		<pubDate>Wed, 20 Apr 2005 15:36:13 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1706</guid>
		<description>"Hi, Seoul" indeed...

I agree. You have to be high or something to live here.</description>
		<content:encoded><![CDATA[<p>&#8220;Hi, Seoul&#8221; indeed&#8230;</p>
<p>I agree. You have to be high or something to live here.</p>
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		<title>By: The Lost Nomad</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1713</link>
		<author>The Lost Nomad</author>
		<pubDate>Wed, 20 Apr 2005 01:00:45 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1713</guid>
		<description>&lt;strong&gt;Jeff on customer service&lt;/strong&gt;

Check out Jeff's post on customer service in Korea...it's hilarious.
</description>
		<content:encoded><![CDATA[<p><strong>Jeff on customer service</strong></p>
<p>Check out Jeff&#8217;s post on customer service in Korea&#8230;it&#8217;s hilarious.</p>
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		<title>By: hmmm</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1705</link>
		<author>hmmm</author>
		<pubDate>Tue, 19 Apr 2005 22:07:50 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1705</guid>
		<description>Seoul is way much more fun than backwater little old Pusan [Busan, Fusan, whatever]

Here you step out of Seoul station, get in line for a taxi, and wait until its your turn to have a half inebriated nationalistic taxi driver flip you the bird, shout out a big "Pucku Yu, Yankee go home. Ok?" and drive forward to pick up a Korean passenger.

Then when you finally do get a taxi he drives you all the way through Hoam-dong to get to Itaewon when it's only one left-turn and a straight shot away from Seoul Station.  

When you ask for the "free interpreter" he tells you "NO".  When you call the toll free number complaint number, they are completely non-plussed: "Well, there must be a lot of traffic."

uh-huh.

Then you step out at Itaewon and get hit by "New Rolex?"  "How about a cashmere coat?"  "New suit today?"  

When all you really wanted was a sandwich.

"Hi Seoul", indeed.</description>
		<content:encoded><![CDATA[<p>Seoul is way much more fun than backwater little old Pusan [Busan, Fusan, whatever]</p>
<p>Here you step out of Seoul station, get in line for a taxi, and wait until its your turn to have a half inebriated nationalistic taxi driver flip you the bird, shout out a big &#8220;Pucku Yu, Yankee go home. Ok?&#8221; and drive forward to pick up a Korean passenger.</p>
<p>Then when you finally do get a taxi he drives you all the way through Hoam-dong to get to Itaewon when it&#8217;s only one left-turn and a straight shot away from Seoul Station.  </p>
<p>When you ask for the &#8220;free interpreter&#8221; he tells you &#8220;NO&#8221;.  When you call the toll free number complaint number, they are completely non-plussed: &#8220;Well, there must be a lot of traffic.&#8221;</p>
<p>uh-huh.</p>
<p>Then you step out at Itaewon and get hit by &#8220;New Rolex?&#8221;  &#8220;How about a cashmere coat?&#8221;  &#8220;New suit today?&#8221;  </p>
<p>When all you really wanted was a sandwich.</p>
<p>&#8220;Hi Seoul&#8221;, indeed.</p>
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		<title>By: Scott</title>
		<link>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1704</link>
		<author>Scott</author>
		<pubDate>Tue, 19 Apr 2005 20:36:44 +0000</pubDate>
		<guid>http://www.jsharrison.com/korea/2005/04/18/customer-service-in-korea-sucks-for-the-most-part/#comment-1704</guid>
		<description>I get the impression it's worse in Busan (the small city), instead of in Seoul.  Is that the case?</description>
		<content:encoded><![CDATA[<p>I get the impression it&#8217;s worse in Busan (the small city), instead of in Seoul.  Is that the case?</p>
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